Termos de serviço

Welcome to Cloud 9. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Brand Disclaimer

Cloud 9 is a lifestyle brand. Our products are not drugs, not tobacco, and not cannabis products.

We do not sell cannabis, THC, CBD, or any controlled substances.

All products are intended for legal, personal use only. Customers are responsible for ensuring compliance with local laws.

3. Pricing & Availability

All prices are listed in the currency shown and may change without notice.

We reserve the right to modify or discontinue any product at any time without liability.

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel or limit quantities per order if fraud or abuse is suspected.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed.

Cloud 9 is not responsible for delays caused by postal services, customs, or events outside our control.

6. Returns & Refunds

Returns and refunds are handled in line with our Refund Policy.

Used, damaged, or customised items may not be eligible for return unless faulty.

7. Intellectual Property

All content on this site — including logos, designs, images, videos, text, and branding — is the property of Cloud 9 and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to use our site for any unlawful purpose, to harass others, submit false information, or interfere with the website’s security or functionality.

9. Limitation of Liability

Cloud 9 is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Use of this site is at your own risk.

10. Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon being posted on this page.

It is your responsibility to review these terms periodically.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

12. Contact Information

For any questions about these Terms, contact us at: Cloud9movement@gmail.com